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Returns and Credit Notes Guide for Air Bar Diamond Pro
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Diamond Pro protects the relationship when something goes wrong.
The Diamond Pro has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Why returns and credit notes matters on the Diamond Pro
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Diamond Pro.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Diamond Pro |
| Brand | Air Bar |
| Category | Pricing |
| Battery | 1300 mAh |
| Output range | 10-25 W |
| Capacity | 1.2 ml |
| Charging | Magnetic dock |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Checklist
- Review the reorder point after one full selling cycle.
- Record the arrival condition with photographs on the day of delivery.
- Agree in advance who pays for return freight on a defect claim.
- Request batch photographs and a packing list prior to shipment.
- Retain one sealed sample carton from every batch for reference.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (194 units) | Tier 1 | 21-30 days |
| Pallet (1828 units) | Tier 2 | 14-21 days |
| Container (8245 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Diamond Pro defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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