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Warranty and After Sales Guide for Air Bar Diamond
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Diamond line.
Across the trade, warranty and after sales is the point where good intentions meet operational reality on the Diamond.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Why warranty and after sales matters on the Diamond
A clear dead on arrival policy removes friction for retail partners.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Diamond |
| Brand | Air Bar |
| Category | Pricing |
| Battery | 650 mAh |
| Output range | 10-25 W |
| Capacity | 2.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Diamond.
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Log sell through by account for the first eight weeks.
- Keep certificates current and filed against the exact model name.
- Request batch photographs and a packing list prior to shipment.
- Verify that artwork matches the approved compliance template.
- Confirm the exact configuration in writing before the deposit is paid.
- Review the reorder point after one full selling cycle.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (106 units) | Tier 1 | 7-12 days |
| Pallet (1994 units) | Tier 2 | 21-30 days |
| Container (13246 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Diamond?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.